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Terms of Service

Last updated: March 2026

1. Overview

These terms govern your use of the Miravento Tours website (miraventotours.com) and the tour services we provide. By booking a tour or using our website, you agree to these terms.

2. Booking & Payment

  • All prices are listed in Euros (EUR) and include applicable taxes.
  • Payment is processed securely through Stripe at the time of booking.
  • You will receive a booking confirmation email with tour details, meeting point, and your reference number.
  • Bookings are subject to availability. We reserve the right to cancel or reschedule in exceptional circumstances.

3. Cancellation Policy

  • Free cancellation up to 24 hours before the tour start time.
  • Cancellations within 24 hours of the tour are non-refundable.
  • No-shows are non-refundable.
  • If we cancel a tour (e.g., due to weather or minimum group size not met), you will receive a full refund or the option to reschedule.

4. Tour Conduct

  • Please arrive at the meeting point 10 minutes before the start time.
  • Follow all instructions from your guide, especially at heritage sites with specific rules.
  • We reserve the right to refuse participation to anyone who behaves in a manner that disrupts the group or endangers safety.

5. Liability

Miravento Tours arranges experiences at third-party venues (Colosseum, Vatican Museums, etc.). We are not responsible for venue closures, policy changes, or access restrictions imposed by these venues.

We carry public liability insurance. However, participation in tours is at your own risk. We recommend travel insurance for your trip.

6. Intellectual Property

All content on miraventotours.com — including text, images, and design — is owned by Miravento Tours and protected by copyright. You may not reproduce our content without permission.

7. Changes to These Terms

We may update these terms from time to time. The latest version will always be available on this page with the updated date.

8. Contact

Questions about these terms? Email hello@miraventotours.com.

9. Governing Law

These terms are governed by Italian law. Any disputes shall be resolved in the courts of Rome, Italy.